FAQ – Frequently Asked Questions
Welcome to the Drs. Bronner’s FAQ section! Here, you’ll find answers to some of the most common questions our customers ask. If you can’t find what you’re looking for, feel free to contact us directly.
1. What is Drs. Bronner’s product philosophy?
At Drs. Bronner’s, we believe in the power of simplicity and sustainability. We create high-quality, organic, and fair trade products that are good for both people and the planet. Our products are made with pure, natural ingredients and are multi-purpose, versatile, and cruelty-free.
2. Are Drs. Bronner’s products vegan and cruelty-free?
Yes, all of our products are 100% vegan and cruelty-free. We do not test on animals, and we are committed to ethical sourcing and fair trade practices.
3. Where are Drs. Bronner’s products made?
Drs. Bronner’s products are proudly made in the USA. We source high-quality organic ingredients from around the world and carefully formulate our products to ensure their effectiveness and sustainability.
4. Are Drs. Bronner’s products safe for sensitive skin?
Yes, our products are formulated to be gentle on the skin and are free from harsh chemicals. However, as with any product, we recommend conducting a patch test before full use, especially if you have particularly sensitive skin or allergies.
5. What types of ingredients do you use in your products?
We use only certified organic, fair trade, and natural ingredients in our products. Some of our key ingredients include organic oils such as coconut oil, olive oil, and hemp oil, as well as essential oils for fragrance.
6. Can I use Drs. Bronner’s products for other purposes besides personal care?
Yes! One of the reasons Drs. Bronner’s products are so beloved is their versatility. Our castile soaps, for example, can be used for everything from body and face care to household cleaning, laundry, and even pet care.
7. How can I purchase Drs. Bronner’s products?
You can purchase Drs. Bronner’s products directly from our website. Simply browse our product selection, add items to your cart, and complete the checkout process.
8. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will be calculated at checkout based on your location.
9. Can I return my Drs. Bronner’s product?
We want you to be completely satisfied with your purchase. If you are not, please refer to our Return Policy for more details on how to request a return or exchange.
10. How can I contact Drs. Bronner’s customer support?
If you need assistance, you can contact our customer support team via email at support@drsbronner.shop. You can also reach us by phone at +1712-219-7193. Our team is happy to assist you with any questions or concerns.
Still have questions? Feel free to reach out to us directly—we’re here to help! Thank you for choosing Drs. Bronner’s!