Thank you for shopping with Drs. Bronner’s! We are committed to providing you with fast and reliable shipping. Below you’ll find all the details about our shipping process, including estimated delivery times, costs, and more.
Order Processing Time
All orders are processed within 1-3 business days after payment is confirmed. During peak periods (such as promotional events or holidays), there may be slight delays in processing.
Shipping Methods and Delivery Times
- Domestic Orders (United States)
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Overnight Shipping: 1 business day (orders placed by 12 PM local time)
- International Orders
- Standard International Shipping: 7-14 business days (delivery times vary based on destination and customs processing)
- Expedited International Shipping: 5-10 business days (depending on the country)
Delivery times are calculated from the date your order is shipped and may vary based on your location and shipping method.
Shipping Costs
Shipping costs are calculated based on your location and the shipping method selected at checkout. Below is a general guide:
- Domestic Orders: Free Standard Shipping for orders over $50 (U.S. only). Additional shipping options are available for a fee.
- International Orders: Shipping costs will be calculated at checkout based on the destination and weight of the order.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment through the shipping carrier’s website.
Customs Duties & Import Fees (International Orders)
For international orders, customs duties, taxes, and import fees may be applied by the destination country’s customs office. These fees are the responsibility of the customer and are not included in the price of the products or shipping costs.
Delivery Restrictions
Due to certain legal or logistical restrictions, we are temporarily unable to ship to specific countries or regions. Please confirm whether delivery is available to your location during checkout.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team at support@drsbronner.shop within 7 days of receiving the shipping notification. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns regarding shipping or delivery, please feel free to contact us at:
📧 Email: support@drsbronner.shop
📞 Phone: +1712-219-7193
Thank you for choosing Drs. Bronner’s! We appreciate your business and look forward to getting your products to you quickly and safely.